What is bankline RBS?
With Bankline you can view all your accounts on one profile, create multiple users with customised roles and make payments of all sizes securely. It’s a digital platform designed to put you in control of your business finances. You’ll need a RBS business current account to apply.
Is there an app for RBS bankline?
Digital Banking & Bankline are available to RBS business account customers. Mobile App & Bankline Mobile are available on selected iOS and Android devices with a UK or international mobile number in selected countries. Fees may apply.
What is a bankline account?
Bankline gives you complete control of all your accounts and lets you view your balances in real time. You can add up to 999 accounts, across all your businesses, including both sterling and currency accounts. You can tailor the access rights and user privileges for each of your accounts to suit your business needs.
How do I log into my bankline account?
Go to www.natwest.com/bankline and click the ‘Log in’ button. Enter your Customer ID and User ID and press ‘Continue’…If you’re logging in to Bankline for the first time you’ll need:
- Customer ID.
- User ID.
- Activation code (this is only needed for the first time you log in)
- Smartcard, smartcard PIN and QR card reader.
How do I cancel a direct debit with Royal Bank of Scotland?
Cancel your Direct Debit
- Login to your Mobile Banking app.
- Select the account that the Direct Debit is set up for.
- Select the ‘Direct Debits’ section.
- Select the Direct Debit you want cancelled. You will see the detail of the Direct Debit, and the option to cancel the Direct Debit will appear at the bottom of this screen.
Why can’t I log into my RBC account?
If you still can’t sign in, you can recover your username, reset your password or call us at 1-800-769-2555. How do I reset the password for my personal account? You can watch a video about how to reset your password, or follow the steps below. Go to the Online Banking Sign-In page and select Reset Your Password.
How do I contact the bankline helpdesk?
For help with more complex Bankline queries, you can contact the Bankline helpdesk on: 0345 300 4108 Lines are open Monday to Friday, 8am to 6pm. The Bankline Helpdesk can’t support with general account queries, for that you’ll need to contact your service team.
How do I get help with a bankline query?
Cora, our digital assistant, will answer your question or connect you to an adviser. For help with more complex Bankline queries, you can contact the Bankline helpdesk on: 0345 300 4108 Lines are open Monday to Friday, 8am to 6pm. The Bankline Helpdesk can’t support with general account queries, for that you’ll need to contact your service team.
How do I contact a bankline adviser or a digital assistant?
Cora, our digital assistant, will answer your question or connect you to an adviser. For help with more complex Bankline queries, you can contact the Bankline helpdesk on: 0345 300 4108 Lines are open Monday to Friday, 8am to 6pm.
What is included in the bankline support guides?
Our downloadable support guides cover all the Bankline essentials. They are great reference points if you’re getting started on Bankline. They also cover exporting and importing payments. New to Bankline? The guides below will take you through the steps you need to set up your profile and get started: