What does UPS customer service do?
Following up on requests, reviewing rates as needed, tracking and routing shipments and orders, preparing reports, customer set ups, updating customer files and profiles. Work with customers, suppliers, and various shippers to route, pick-up and/or trace shipments as necessary.
Can ups keep my package?
Yes, if you’re a UPS My Choice member, The UPS Store and other UPS Access Point locations can hold your package for up to seven calendar days at no additional charge. Customer centers can hold your package for up to five business days.
Can I track UPS truck?
UPS has finally rolled out true package tracking, letting you see exactly where the truck carrying your item is on a map right from your smartphone or PC.
What happens if I don’t get my package from UPS?
If you still cannot locate the package, contact the sender of the package to initiate a trace process with UPS. The sender will then follow up with you on the progress of your shipment.
Why choose ups for shipping in Charleston WV?
With multiple shipping locations throughout CHARLESTON, WV, it’s easy to find reliable shipping services no matter where you are. Our UPS locations will help make our customers’ visit simple and convenient for their shipping needs.
What is a Ups authorized service center in Charleston?
UPS Authorized Service Centers in CHARLESTON are available for customers to create a new shipment, purchase packaging and shipping supplies, and drop off pre-packaged pre-labeled shipments. These locations bring flexibility and convenience for our customers. UPS Alliance Shipping Partners in CHARLESTON offer full-service shipping services.
What are ups access point lockers and how do they work?
When you can’t take time off work or keep an eye out for a delivery truck throughout the day, UPS Access Point Lockers help to make life easier for customers who can’t have their packages left at the door. Convenient self-service pick-up and drop-off of pre-packaged pre-labeled shipments.
Who is liable for UPS Freight LTL transportation?
UPS assumes no liability in connection with UPS Freight LTL transportation services or any other services offered or provided by TFI International Inc. or its affiliates, divisions, subsidiaries or related entities. Copyright ©1994- 2021 United Parcel Service of America, Inc.