What are the duties and responsibilities of a receptionist?

What are the duties and responsibilities of a receptionist?


  • Serves visitors by greeting, welcoming, and directing them appropriately.
  • Notifies company personnel of visitor arrival.
  • Maintains security and telecommunications system.
  • Informs visitors by answering or referring inquiries.
  • Directs visitors by maintaining employee and department directories.

What qualities make a good receptionist?

As you make your hiring criteria more specific, be sure you include the following six traits as you look to fill the job of a receptionist:

  • Effective communication.
  • Professionalism.
  • Interpersonal aplomb.
  • Multitasking capabilities.
  • Organizational abilities.
  • Technical prowess.

What skills can you not put on a resume?

7 Skills to Leave Off Your Resume

  • A Language You Only Studied in High School.
  • Basic Computer Skills Like Email and Microsoft Word.
  • Social Media (If You Haven’t Used It as Part of Your Job)
  • Soft Skills.
  • Exaggerations or Flat-Out Lies.
  • Outdated Tech.
  • Irrelevant or Joke Skills.

What are the four duties of a receptionist that you would like to treat as important?

Receptionist responsibilities include:

  • Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately.
  • Answering screening and forwarding incoming phone calls.
  • Receiving and sorting daily mail.

What are receptionist skills?

Receptionist top skills & proficiencies:

  • Customer service.
  • Overachieving attitude.
  • Verbal communication skills.
  • Written communication skills.
  • Friendly.
  • Professional.
  • Adaptable.
  • Patience.

What are the most important skills of a receptionist?

Here are examples of the soft and hard skills receptionists typically have:

  • Written and verbal communication skills.
  • Customer service.
  • Multitasking and prioritizing.
  • Dependability.
  • Familiarity with Microsoft Office.
  • Problem-solving.
  • Ability to work under pressure.
  • Attention to detail.

What does a chiropractic receptionist do?

As a chiropractic receptionist, your job is to greet patients, schedule appointments, and process payment information. Your other duties are to perform data entry and perform administrative tasks as needed. It is rare for a chiropractic receptionist to provide clinical assistance.

Do you put skills on a resume?

While there are skills you should avoid putting on your resume, there are a number of skills you should include. You can include your top skills in a separate “Skills” section and work them into the job descriptions you write for the positions you’ve held.