How long should I wait for a flight refund?
Most often, it takes a few weeks to a few months to receive a flight refund. However, in some more complex cases, such as those including legal proceedings in court, the wait time might be longer — even up to a few years. Start your flight refund claim process before it’s too late.
Where can I check my Cebu Pacific refund?
Cebu Pacific also encourages those with pending refund requests to contact the airline through http://bit.ly/CEBFeedbackForm on the CEB website. Passengers who wish to check on the status of their requests are also advised to answer the online feedback form.
Can travel fund be converted to cash?
Yes, travel fund is transferable and applicable fee will be applied. You may call us at(02)7020-888 for assistance.
Will I get full refund if flight is Cancelled?
Cancelled Flight – A consumer is entitled to a refund if the airline cancelled a flight, regardless of the reason, and the consumer chooses not to travel.
Will I get a refund if flight is Cancelled?
If your flight gets cancelled by the airline, you are entitled to receive either a full ticket refund or a new flight. If the airline failed to inform you about the cancellation at least 14 days before your flight’s scheduled departure date.
How do I contact Cebu Pacific for refund?
Guests with insurance add-on must call CHUBB directly at +63288592774 (hotline) or +63288640865 (24/7 medical assistance hotline) for refund request or insurance availment.
Is Cebu Pacific ticket refundable?
For refunds due to flight cancelation or rescheduling by Cebu Pacific, double payment or duplicate booking, the terminal fee or airport tax will be refunded to you together with the fare and other charges.
How do I convert Cebupac travel fund to cash?
Search for the specific flight under ‘My Booking’ Choose ‘Convert to Travel Fund’ option then follow the instructions to convert your flight to Travel Fund. Once successfully completed, your funds will be stored to your account.
How long does it take for Cebu Pacific to refund money?
The Cebu Pacific refund request may take time to be processed and can be granted within 7 to 10 working days. If Cebu Pacific flights are canceled due to any unavoidable reasons from the Cebu Pacific’ end then it provides compensation to the passengers to book the next subsequent Cebu Pacific flight.
What if my Cebu Pacific flight is canceled or rescheduled?
If your Cebu Pacific flight is canceled or rescheduled (with at least an hour difference), you will be given three options: Rebook or reroute to an alternate airport up to 30 days from original flight schedule without charges Move to travel fund which can be used up to 90 days from the date of creation. Request for a full refund.
How do I request for Cebu Pacific Travel Fund?
This is valid for 180 days and can be used to book or pay for future Cebu Pacific flight bookings within the next 12 months. Here are the steps on how to request for Travel Fund. STEP 2: Fill out the Booking Reference Number and passenger’s surname OR log in to GetGo. STEP 3: Choose “Cancel Flight,” and confirm preference.
How do I change the ETD of my Cebu Pacific flight?
First, login to Cebu Pacific website www.cebupacificair.com Third, select the booking that was changed to a new ETD. You are retrieving the ticket details so you can change it. Fourth, your flight booking will display. Above the page you will the notice the line “This booking has been changed”. S croll down and click ‘Select New Flight”