How do I complain to KPLC?

How do I complain to KPLC?

Engage with us

  1. National Contact Centre. 97771 or 0703 070 707 | 0732 170 170.
  2. USSD & Telephone Number. Dial *977# or +254 203201000.
  3. Email Us. [email protected].

How do I send an email to KPLC?

or send an email to [email protected].

Who is the MD of Kenya Power?

Rosemary Oduor (Aug 3, 2021–)Kenya Power and Lighting Company / CEO

What is KPLC email address?

Customer care services: 95551 or 0703 070 707 | 0732 170 170. Telephone Number: +254 203201000. Kenya power email contacts: [email protected]. Website:

How can I follow up my KPLC reference number?

“Once they apply, customers will get a reference number instantaneously that they can use to proactively query and track their application status via USSD code *977#,” he added.

How do I claim KPLC tokens?

Our main focus for this writing will be under the prepaid services (token) and to access that menu, you need to follow the below steps.

  1. Dial *977# from a Safaricom network.
  2. Choose option 1: Prepaid services (Token)
  3. On the next menu, Choose option 2: Latest Token.
  4. Select your meter from the list provided.

How can I get my KPLC statement online?

To get your KPLC eBill statement, follow the following steps….KPLC e-Bill Statement

  1. Use your KPLC account number as the subject of the email.
  2. Write a blank email to [email protected].
  3. You will receive an automated email within minutes with your full statement.

How do I contact KPLC?

When did Electricity come to Kenya?

1908: Harrali Esmailjee Jeevanjee, a wealthy merchant in Mombasa, acquires the generator and transfers it to the Mombasa Electric Power and Lighting Company. 1908: Around the same time, an engineer, Mr Clement Hertzel, is granted the exclusive right to supply electricity to the then district and town of Nairobi.

How can I get a KPLC statement online?

How do I use KPLC power online?

2 Easy Steps of applying for an electricity connection as follows: 1: Apply Online ( and Pay Online (via RTGS to KPLC Bank Account No. 0104074121608 or Mobile Money Transfer Pay bill number 888899, Account No: application reference No.) and sign the Supply Contract (see forms below).

How can I check my KPLC status?

Customers can track their application status via USSD code *977#.